Shipping policy

Khoja Co. — Handcrafted in Lahore, Shipped Worldwide

Every KHOJA piece is cut and finished by hand in our family workshop in Lahore before it ships to you, wherever you are.

Worldwide Shipping

Orders are processed within 24–48 hours of being placed. We offer free shipping worldwide on orders over $250. Once shipped, delivery typically takes 5–7 business days, and we'll keep you updated if anything changes.

Cash on Delivery

Cash on delivery is available for orders within Lahore only. All other orders are shipped worldwide and paid in full at checkout.

Returns & Exchanges

You have a 7-day window to return or exchange your order, starting from the day it's delivered. Items must be returned in new, unused condition with all original tags attached.

To start a return, email us at contact@khoja.co or message us on WhatsApp at +44 7761 873668. We'll walk you through the process from there. Return shipping is the customer's responsibility — we recommend using a trackable shipping method.

Refunds are processed within 10 business days of us receiving and inspecting your return. You'll get an email once it's done.

Questions?

Email contact@khoja.co or WhatsApp +44 7761 873668 — we're happy to help with anything about your order, shipping, or a return.